Privacy & Policy

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Privacy & Policy

At DirtX Bali, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and tours.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Details: Name, email address, phone number, and any other details provided when booking a tour or contacting us.

  • Payment Information: Details required for payment processing, such as credit card information (processed securely through third-party providers).

  • Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • Tour Bookings and Customer Support: To process your reservations and provide assistance.

  • Improving Our Services: To analyze website usage and enhance user experience.

  • Marketing and Communication: To send promotional emails, updates, or offers related to our services (only with your consent).

  • Legal Compliance: To meet legal obligations or resolve disputes.

3. Sharing Your Information

We value your privacy and will never sell your personal data. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party partners for payment processing, booking management, or email communication.

  • Legal Requirements: If required by law to disclose your information for legal proceedings or compliance.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets.

4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze user behavior. Cookies may collect information such as:

  • Preferences for a personalized experience.

  • Analytical data to understand how our website is used.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your browsing experience.

5. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal data.

  • Data Deletion: Request the deletion of your personal information.

  • Opt-Out: Withdraw consent for marketing communications at any time.

  • Data Portability: Request a copy of your personal data in a portable format.

To exercise these rights, please contact us at [email].

6. Data Security

We implement strict measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to ensure the security of your data, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date at the top. Please review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

why us why us
Why Choose Us

Why Riders Love DirtX Bali

001.

Best Off-Road Trails

From black lava fields to lush jungles, experience Bali’s ultimate dirt bike adventure.

002.

Safe and Professional

Ride with expert guides and premium safety gear for an unforgettable journey.

003.

Customizable for All Riders

Perfect for beginners or Expert. choose a tour that fits your skill and schedule.

Join the Ultimate Off-Road Experience
Safe and Fun for All Levels

Booking Now
FAQ DirtX Bali
Frequently Asked Question

We Are Here To Answer Your Questions

The package includes hotel/villa pick-up and drop-off in an AC minibus, full safety equipment (helmet, goggles, boots, gloves, protective pads, and chest protector), lunch, water, refreshments, and bike insurance that covers all damage to the bike and gear.

Yes, this tour is suitable for riders of all skill levels, but basic dirt biking experience is required. The tracks range from smooth black sand trails to challenging black lava terrains, ensuring both excitement and safety.

Bring sunblock, sunglasses, a camera to capture the breathtaking landscapes, comfortable clothes, a towel for after the ride, and cash for personal expenses or tips.

Yes, the tour also offers an ATV option for navigating the Black Lava terrain. The ATV price is IDR 1.493.000, providing an alternative for those who prefer a quad-bike adventure.

This tour combines the rugged volcanic terrain of Mount Batur’s black lava fields with lush tropical forests, offering a dynamic and scenic adventure. The stark contrast between the black volcanic soil and vibrant greenery, alongside panoramic views of Mount Batur and Lake Batur, makes this experience truly unforgettable.